How to Process Partial Payments in PRO Software

Customers may choose to make partial payments on invoices instead of paying the full amount upfront. PRO Software allows you to register and track partial payments efficiently. Follow the steps below to manage these transactions correctly.

Steps to Register a Partial Payment

  1. Navigate to Accounting
    • From the main dashboard, select Accounting.
  2. Select a Customer with an Open Invoice
    • Choose the customer making a partial payment.
    • Click Register Payment.
  3. Verify Auto-Filled Payment Amount
    • The system will auto-fill the full invoice amount.
    • If the customer is making a partial payment, you must manually adjust the amount.
  4. Enter Payment Details
    • Fill out all required fields, including:
      • Payment Method (Check, ACH, Credit Card, etc.)
      • Payment Amount (adjusted to reflect the partial payment)
  5. Validate the Payment
    • Click Validate to confirm the transaction.

📌 Note: The remaining balance will stay open, and the invoice will remain partially unpaid until the full amount is received.

Tracking Partial Payments

  • Customer Account View:
    • The remaining balance will appear under Open Invoices.
  • Customer Ledger View:
    • The payment will be recorded, and the invoice will show as partially paid.

📌 Tip: If a customer makes multiple partial payments, each will be recorded separately in PRO Software until the invoice is fully paid.

Final Thoughts

Handling partial payments properly ensures accurate financial tracking and flexible billing options for customers. By using PRO Software, businesses can efficiently manage incomplete payments while keeping accounts up to date.

Tags
How to Handle Overpayments in PRO Software