Understanding Optional Fields & Features in PRO Software

PRO Software offers a range of optional fields during the Sales Order process to help businesses maximize their efficiency and reporting capabilities. While not every field is required, each plays a crucial role in leveraging the full power of PRO Software.

Below is a breakdown of these features and how they can benefit your business.

Optional Features & Definitions

  1. Online Signature
    • Customers are required to sign quotations to confirm their order.
    • Once signed, the quotation automatically converts into a Sales Order.
  2. Online Payment
    • Customers can pay online IN FULL using a one-time token sent from PRO Software.
    • Partial payments and deposits are covered in separate training.
  3. Payment Terms
    • Defines when a payment is due (Due Date).
    • Example: Net 30, 60, 90, etc.
  4. Fees
    • Includes additional charges such as:
      • Damage waivers
      • Environmental compliance fees
      • Fuel fees
    • These fees are percentage-based by default but can also be set as flat-rate products in Order Lines.
  5. Validity
    • Defines how long the pricing on a quote remains valid.
    • Example: Price good through December 2023.
  6. Market Fields
    • Used to tag an order for reporting purposes in PRO Software.
    • Example: Tagging an order under a specific market like Septic or Construction.
    • Helps with searchability, reporting, and business evaluation.
  7. Campaign
    • Links a sales or marketing campaign to the order.
    • Useful for tracking ROI (Return on Investment) on different marketing efforts.
  8. Medium
    • Defines the method used in your marketing campaigns:
      • Digital
      • Print
      • Cold-call
      • Email, etc.
  9. Source
    • Tracks how a customer found your business. Examples:
      • Return Customer
      • Email Inquiry
      • Google Ad, etc.

Final Thoughts

Using these optional fields effectively allows your business to improve workflow automation, customer tracking, and financial reporting within PRO Software.

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