The Unit Location Detail Page is a crucial tool for dispatchers to monitor and manage routes in real-time. It provides live updates on a driver’s progress, completed stops, and any notes or photos they leave while working in the field.
Monitoring Route Progress
- Open the scheduled route and click "Dispatch View" to see:
- Which stops are completed (marked as "DONE").
- The driver’s current location in relation to the route.
- Map View provides a visual status update:
- All scheduled stops start as yellow pins (default color setting).
- Completed stops change to orange, making it easy to track progress.
- If needed, you can switch to Satellite View for a different map style.
Accessing Work Order Details
Another way to track a route’s status is through the Work Order Details page:
- View driver notes (displayed in red font for easy identification).
- Check for driver-uploaded photos (indicated by a small camera icon).
- Review timestamps to see the exact date and time a stop was completed.
By utilizing these tools, dispatchers can stay informed and react quickly to any changes, ensuring smooth and efficient route management in PRO Software.