Understanding Unit Logs & Work Order History in PRO Software Unit Logs and Work Order (WO) History provide a detailed record of all services performed on a unit, making it easier to track service completion and job history. These tools help businesses maintain ... Dispatch Mar 7, 2025
How to Set Unit Recurrence in PRO Software Unit Recurrence is a critical setting in PRO Software that determines when a unit assigned to a job site is serviced. By default, units are set to "Any Day of the Week," but you can adjust this based ... Dispatch Mar 7, 2025
How to Set Mandatory Photos in PRO Software Requiring mandatory photos before closing a work order ensures employee accountability and enhances customer service . Follow these steps to enable this feature in PRO Software. Steps to Enable Mandat... Dispatch Mar 7, 2025
Managing DVIR Checklists in PRO Software The Driver Vehicle Inspection Report (DVIR) Checklist in PRO Software ensures that pre- and post-route vehicle inspections are properly completed and stored for compliance and safety. These checklists... Dispatch Mar 7, 2025
Understanding Depots, Yards, and Disposal Locations in PRO Software Depots, yards, and disposal locations are essential for route optimization and equipment management in PRO Software. These locations serve as starting and ending points for routes, ensuring efficient ... Dispatch Mar 7, 2025
How to Delete Links to a Driver's Device in PRO Software Sometimes, when a driver completes a route, the link to their device needs to be deleted so they can access their next assigned route. This process does not delete the route itself , only the link bet... Dispatch Mar 7, 2025
How to Auto Create Static Routes in PRO Software Automating route creation helps streamline scheduling and ensures weekly routes are generated automatically . Follow these steps to enable auto-creation for Static Routes in PRO Software. Steps to Ena... Dispatch Mar 7, 2025
How to Use the Accident Log in PRO Software The Accident Log in PRO Software provides a structured way to document and manage accidents that occur on the work premises. Keeping detailed records ensures accountability and compliance. Steps to Re... Dispatch Mar 7, 2025
The Importance of the Unit Location Detail Page in PRO Software The Unit Location Detail Page is a crucial tool for dispatchers to monitor and manage routes in real-time . It provides live updates on a driver’s progress, completed stops, and any notes or photos th... Dispatch Mar 7, 2025
How to Turn a Site or Location Inactive in PRO Software There are several reasons why you may need to temporarily deactivate a site or location in PRO Software. This could be due to nonpayment, a temporary site shutdown, or seasonal service suspension . Fo... Dispatch Mar 7, 2025
Understanding Scheduled and Static Routes in PRO Software Efficient route management in PRO Software relies on understanding the difference between Static Routes and Scheduled Routes . Here’s a breakdown of how they work and how they complement each other. W... Dispatch Mar 7, 2025
How to Reverse a Route in PRO Software Sometimes, you may need to completely reverse the order of a scheduled route. PRO Software makes this quick and easy. Follow these steps to flip your route’s sequence. Steps to Reverse a Route Open "R... Dispatch Mar 7, 2025