What to Do If PRO Goes Down (It’s Rare—but Let’s Be Ready) At PRO Software, we’re proud to say our system is super reliable—with 99.99% uptime. That means it almost never goes down. But just like with any technology, there's always a small chance something co... 101 Dispatch Driver Sales Apr 3, 2025
Understanding Specials in PRO Software In PRO Software, Specials refer to work orders that are not recurring service orders . These include specific driver instructions for one-time actions such as deliveries, pickups, unit switch-outs, or... 101 Dispatch Mar 7, 2025 101: The Basics
How to Set Mandatory Photos in PRO Software Requiring mandatory photos before closing a work order ensures employee accountability and enhances customer service . Follow these steps to enable this feature in PRO Software. Steps to Enable Mandat... Dispatch Mar 7, 2025 Dispatch
The Importance of the Unit Location Detail Page in PRO Software The Unit Location Detail Page is a crucial tool for dispatchers to monitor and manage routes in real-time . It provides live updates on a driver’s progress, completed stops, and any notes or photos th... Dispatch Mar 7, 2025 Dispatch
Capturing Photos & Adding Notes in PRO Software Effective documentation is essential for accurate service tracking and communication between drivers and dispatch. PRO Software enables drivers to take photos of units or jobsites and add one-time wor... Driver Mar 7, 2025 Driver
Efficiently Managing Pickups and Drop-offs in PRO Software The Pickup and Drop-off process is a crucial part of managing onsite units effectively in PRO Software. This guide outlines the step-by-step procedure for handling unit placements, ensuring seamless d... Driver Mar 6, 2025 Driver