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The Importance of the Unit Location Detail Page in PRO Software

The Unit Location Detail Page is a crucial tool for dispatchers to monitor and manage routes in real-time . It provides live updates on a driver’s progress, completed stops, and any notes or photos th...

Dispatch

Mar 7, 2025

How to Turn a Site or Location Inactive in PRO Software

There are several reasons why you may need to temporarily deactivate a site or location in PRO Software. This could be due to nonpayment, a temporary site shutdown, or seasonal service suspension . Fo...

Dispatch

Mar 7, 2025

Understanding Scheduled and Static Routes in PRO Software

Efficient route management in PRO Software relies on understanding the difference between Static Routes and Scheduled Routes . Here’s a breakdown of how they work and how they complement each other. W...

Dispatch

Mar 7, 2025

How to Reverse a Route in PRO Software

Sometimes, you may need to completely reverse the order of a scheduled route. PRO Software makes this quick and easy. Follow these steps to flip your route’s sequence. Steps to Reverse a Route Open "R...

Dispatch

Mar 7, 2025

How to Remove a Location from a Static Route in PRO Software

In PRO Software, a location should only be removed from a static route if the site is permanently closed and no equipment remains on-site . Follow these steps to properly clear a location from your ro...

Dispatch

Mar 7, 2025 Dispatch

How to Move Work Orders to a Different Route in PRO Software

Sometimes, work orders (WOs) need to be reassigned to a different route for better scheduling. PRO Software makes it easy to move WOs while maintaining efficiency. Follow these steps to transfer stops...

Dispatch

Mar 7, 2025 Dispatch

How to Link a Driver to a Scheduled Route in PRO Software

Unexpected situations can arise—drivers may call in sick, trucks may break down, or schedules may change. PRO Software allows you to quickly reassign a scheduled route to another driver with just a fe...

Dispatch

Mar 7, 2025 Dispatch

How to Keep a Stop in Place in PRO Software

When optimizing routes in PRO Software, you may need to keep a specific stop in a fixed order . This feature is available for both static and scheduled routes , with slight variations in where the tog...

Dispatch

Mar 7, 2025 Dispatch

How to Change a Truck in PRO Software

In PRO Software, drivers are typically assigned to specific trucks for easier scheduling. However, we understand that unexpected changes happen. If you need to switch out a truck, follow these steps. ...

Dispatch

Mar 7, 2025 Dispatch

Exporting & Printing Static Routes in PRO Software

PRO Software allows you to easily export and print static routes for better route management and offline accessibility. Follow these simple steps to complete the process. Steps to Export or Print Stat...

Dispatch

Mar 7, 2025 Dispatch

Creating a Static Route in PRO Software

Setting up a static route in PRO Software allows for efficient scheduling and dispatching of recurring stops. Follow these steps to create and configure a static route. Steps to Create a Static Route ...

Dispatch

Mar 7, 2025 Dispatch

Basic Route Optimization in PRO Software

Optimizing your routes is essential for improving efficiency and reducing travel time. Whether you're working with a static route or a scheduled route , the process remains the same in PRO Software. F...

Dispatch

Mar 7, 2025 Dispatch

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