What to Do If PRO Goes Down (It’s Rare—but Let’s Be Ready) At PRO Software, we’re proud to say our system is super reliable—with 99.99% uptime. That means it almost never goes down. But just like with any technology, there's always a small chance something co... 101 Dispatch Driver Sales Apr 3, 2025 The PRO Learning Center
Understanding Unit Logs & Work Order History in PRO Software Unit Logs and Work Order (WO) History provide a detailed record of all services performed on a unit, making it easier to track service completion and job history. These tools help businesses maintain ... Dispatch Mar 7, 2025
Understanding Specials in PRO Software In PRO Software, Specials refer to work orders that are not recurring service orders . These include specific driver instructions for one-time actions such as deliveries, pickups, unit switch-outs, or... 101 Dispatch Mar 7, 2025 101: The Basics
How to Set Unit Recurrence in PRO Software Unit Recurrence is a critical setting in PRO Software that determines when a unit assigned to a job site is serviced. By default, units are set to "Any Day of the Week," but you can adjust this based ... Dispatch Mar 7, 2025
How to Set Mandatory Photos in PRO Software Requiring mandatory photos before closing a work order ensures employee accountability and enhances customer service . Follow these steps to enable this feature in PRO Software. Steps to Enable Mandat... Dispatch Mar 7, 2025
How to Print QR Codes in PRO Software QR codes in PRO Software help drivers quickly identify and manage units in the field. Whether printing individual or bulk QR codes , follow these steps to ensure correct implementation. Printing an In... 101 Dispatch Mar 7, 2025 101: The Basics
How to Set Up a Driver in PRO Software Setting up a driver in PRO Software ensures they have the appropriate access to perform their tasks efficiently. Follow these steps to create a new driver profile or duplicate an existing one. Steps t... 101 Dispatch Mar 7, 2025 101: The Basics
Managing DVIR Checklists in PRO Software The Driver Vehicle Inspection Report (DVIR) Checklist in PRO Software ensures that pre- and post-route vehicle inspections are properly completed and stored for compliance and safety. These checklists... Dispatch Mar 7, 2025
Understanding Depots, Yards, and Disposal Locations in PRO Software Depots, yards, and disposal locations are essential for route optimization and equipment management in PRO Software. These locations serve as starting and ending points for routes, ensuring efficient ... Dispatch Mar 7, 2025
How to Delete Links to a Driver's Device in PRO Software Sometimes, when a driver completes a route, the link to their device needs to be deleted so they can access their next assigned route. This process does not delete the route itself , only the link bet... Dispatch Mar 7, 2025
How to Auto Create Static Routes in PRO Software Automating route creation helps streamline scheduling and ensures weekly routes are generated automatically . Follow these steps to enable auto-creation for Static Routes in PRO Software. Steps to Ena... Dispatch Mar 7, 2025
How to Use the Accident Log in PRO Software The Accident Log in PRO Software provides a structured way to document and manage accidents that occur on the work premises. Keeping detailed records ensures accountability and compliance. Steps to Re... Dispatch Mar 7, 2025